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Email is a channel that sends incident mail to a list of addresses. Use it when people should get a message in their inbox, with the monitor, the failing regions, and a View incident button. Every workspace starts with Default Alerts, seeded with your address. While it keeps that name, each send uses current org members. Rename it for a fixed list, or add more channels (up to 50 recipients each). Recipients can see each other on the same channel.

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What you need

You need access to . Have the addresses ready so you can add them as chips (Enter or comma).

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Add a channel

1

Open channels

Open and Add channel.
2

Pick Email and add addresses

Pick Email, name it, and add addresses as chips (Enter or comma). Stay at or under 50 recipients.
3

Save and send a test

Save and Send test. Confirm the mail arrives before you rely on the channel.
Leave the seeded channel named Default Alerts if you want every current org member on each send. Rename it when the list should stay fixed even as people join or leave.

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After a test

A successful test looks like the live alert: the monitor, the failing regions, and a View incident button. If a test does not arrive, check spam and the chips for typos.