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An on-call schedule is a rotation of people Tallwatch can page. You attach it as a target on an . When an incident fires and that notify step runs, Tallwatch pages whoever is on call at that moment. A schedule does not page on its own. The policy decides when the schedule is used.

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How it works

You pick a timezone and a rotation: every 7 days, every 24 hours, or custom. Periods count from when you created the schedule, not calendar weeks. Custom keeps the first member on call; use overrides to swap. Add members in rotation order. Each member has the used to reach them. Overrides swap one person for another over a time range without changing the rotation. There is no iCal export. A typical policy uses team chat at step 1 and this schedule at a later step. The room sees the incident immediately; the person on call is paged only if nobody acknowledges.

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Create a schedule

1

Add a schedule

Open .
2

Set timezone and rotation

Choose every 7 days, every 24 hours, or custom. Periods are 7 days or 24 hours from create, not calendar weeks. Custom means the first member stays on call; use overrides to swap.
3

Add members

Add people in rotation order. For each member, pick the channel Tallwatch should use to reach them.
4

Cover gaps with overrides

Add an override to swap one person for another over a time range without changing the rotation.
Then point a later step of an at this schedule.